Categories

Common Questions (8)

Guides on How To do things

Install Guide's (11)

Guides on how to install your account on different devices

Payments & Billing (5)

Update, Cancel or Modify your account and billing info

Service Credentials (1)

Help Finding Login Credentials

Trouble Shooting Tips (3)

Buffering Issues, Lagging or other issues

Most Popular Articles

 How to update payment info

To update your payment info once logged into your account:Once you are logged in Click on "Hello...

 Billed After Cancellation

The reason you were billed even though you canceled is because you put the cancellation request...

 Renewing Subscriptions

PAYMENTS ARE RECURRING AND YOUR SUBSCRIPTION WILL AUTO-RENEW UNTIL CANCELLEDIf your token has...

 IOS / Iphone / Apple TV and Apple Tablets

GSE SMART IPTV – iOS *This app is not made by us. It is an app available on the web, we cannot...

 Decline Credit Card Payment

Hello, Please try the following: Change gateway on the invoice from the drop-down-menu under...